We provide quality services to carers and the people they support. Our care service is regulated by the Care Quality Commission and you can download a copy of the latest Care Quality Commission Report here: Care-Quality-Commission-Report-2017
As part of our Quality Standards every year we send out a questionnaire to our service users asking for feedback. This is your opportunity to tell us what you think of the service provided and how we can improve it in the future. Comments on this website are taken from survey results and general feedback.
In addition we work within a framework of quality standards and have successfully met the requirements of the British Assessment Bureau ISO9001.
As a network partner of Carers Trust we work within a framework of quality standards and have successfully met the requirements of CROQUET level 3 (Crossroads Quality Evaluation tool).